For example, if your manufacturer warranty is 12 months, your 3-Year Warranty from us will cover your device for an additional 24 months from the end of your manufacturer warranty.Ĥ. Your device will initially be covered by the terms and duration of the manufacturer warranty, after which it will be covered by this 3-Year Warranty up to a maximum duration of 3 years from the date of purchase.
The 3-Year Warranty covers your device for a period of 3 years from the date of purchase. For information on what is not included in the 3-Year Warranty (and what we might consider to be non-normal use) see section 4.ģ.2. If your device suffers from electrical or mechanical fault through normal use during the warranty period, we will repair or replace it (see clause 8.1) for free, including all parts and labour. What is covered by the 3-Year Warranty?ģ.1. The 3-Year Warranty can only be claimed by the original device purchaser and is not transferable to a third party, including in the event that the device is sold or transferred to any third party.ģ.
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The 3-Year Warranty will expire if you move to an ineligible tariff (including but not limited to a non-Plus Plan), or you upgrade and take a new device or SIM only plan.Ģ.4. Covered devices may include phones, tablets, wearables or any other device that O2 specifies on its website from time to time.Ģ.3.
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any other non Plus Plan tariffs to be determined by O2 from time to time directly from O2 from 2 September 2021 onwards.Ģ.2.certain “Plus Plans” listed on O2.co.uk that include the 3-Year Warranty option or.The 3-Year Warranty is available to new or upgrading O2 customers purchasing devices on: Who is eligible for the 3-Year Warranty?Ģ.1. The 3-Year Warranty applies from the date of purchase and provides additional warranty protection, as detailed in these terms, after any standard manufacturer warranty has expired (see clause 3.2) for a covered device (the "Service").Ģ. In addition to the Pay Monthly Mobile Agreement, these terms and conditions set out the agreement between you and O2 in respect of the 3-Year Warranty.ġ.2. These terms and conditions will form part of your O2 customer contract once an eligible request for the 3-Year Warranty has been accepted by us. The 3-Year Warranty is an additional warranty for O2 customers on eligible tariffs (see section 2 below) with Device Plans (the “ 3-Year Warranty”). The 3-Year Warranty is a Supplementary Service as defined in our standard terms and conditions for the O2 Pay Monthly Mobile services (the “Pay Monthly Mobile Agreement”) available here. The Pay Monthly Mobile Agreement shall also apply to the 3-Year Warranty.